How We Review CRM Software

Choosing a CRM can significantly impact how consultants manage client relationships, follow-ups, and long-term engagements. Our review process is designed to help consultants and small professional service teams make informed decisions without unnecessary complexity.

We focus on practical use cases rather than marketing claims. Each CRM tool we review is evaluated based on how well it supports real consulting workflows, not just sales pipelines.


Our Review Criteria

We evaluate CRM software using a consistent set of criteria to ensure fair and transparent comparisons:

1. Usability for Consultants
We assess how easy it is to set up and use the CRM as a consultant. Tools that require extensive configuration before becoming useful are rated lower.

2. Client Relationship Management
We focus on how well the CRM helps manage ongoing client relationships, including notes, history, and follow-ups.

3. Flexibility and Customization
Some consultants need simple tools, while others want more control. We evaluate how adaptable each CRM is to different working styles.

4. Pricing and Scalability
We consider whether pricing makes sense for solo consultants and small teams, and how costs change as usage grows.

5. Integration and Workflow Fit
We look at how well the CRM integrates with email, calendars, and everyday tools used by consultants.


What We Don’t Do

To maintain independence and trust, there are a few things we intentionally avoid:

  • We do not accept paid placements or sponsored rankings.
  • We do not recommend tools that don’t fit consulting workflows.
  • We do not rank software solely based on affiliate commissions.

Our goal is to provide clear, practical guidance that helps consultants choose tools they’ll actually use.


Affiliate Disclosure

Some links on this website may be affiliate links. This means we may earn a commission if you choose to sign up through these links, at no additional cost to you. This helps support the site and allows us to continue publishing independent, research-based content.

To see our full comparison and recommendations, visit our guide on the best CRM for consultants.